Plumbing for Property Managers and Building Owners in NYC

What property managers get

Nationwide Plumbers handles plumbing, sewer and drain, gas and heating work for NYC buildings. Management accounts have access to 24/7 dispatch, certificates of insurance on request and net 30 billing. Every job gets a written quote before work begins. These are practical arrangements for managers balancing tenant requests, building access and authorization for repairs.

Start with the building address, the affected apartments and the person who can approve work. Include the superintendent or other on-site contact if access depends on them. For a portfolio, identify which building needs help instead of sending a tenant name alone. Clear information makes it easier to connect the report to the right property and discuss what needs to happen next.

A compliance calendar for each building

Use a separate calendar for each property, with inspection records, notices and the person responsible for arranging access. Different systems have different inspection and filing requirements. A gas piping visit does not replace a boiler inspection, and a backflow test does not cover radiator conditions. Send the relevant notices when requesting service so the scope can be discussed against the actual building.

We handle Local Law 152 gas inspections and DOB filing, Local Law 151 steam radiator inspections, backflow testing and filing, and boiler inspections. Keep completed reports with the building records and review what follow-up remains. Do not assume that booking an appointment means an inspection or filing is complete. Ask about outstanding corrections and the next step for the particular service.

Gas, steam, backflow and boiler coordination

For LL152 work, gather the building's gas inspection history and any available notices before scheduling. Share known gas service interruptions or prior repair work. If a problem requires correction, the repair scope and filing work need to be understood together. Our gas inspection page explains the service and links to guidance for co-op and condo boards.

For steam radiator inspections, arrange access with residents and identify apartments where valves or piping have been a concern. For backflow testing, locate the device and available test records. For boiler work, make sure the mechanical room can be opened by the designated contact. These preparations help make the visit useful without treating every property as if it has identical equipment or obligations. Confirm the requirements that apply to your building through the linked service pages and its own records.

Emergency response for tenants

For active leaks, sewer backups or no-heat calls, use 718-748-2727 to reach dispatch 24/7. Explain whether water is still flowing, which floors are affected and whether the superintendent is on site. If a tenant is reporting water from above, ask building staff to arrange access to the suspected source as well as the damaged apartment.

When a water shutoff is safely accessible, stopping the supply can limit further leakage. Do not ask residents to force old valves or enter rooms with wet electrical equipment. If gas is smelled, leave the building, avoid switches and flames, and call 911 from outside. Call us once the immediate emergency has been reported. Dispatch can discuss the service request, but an arrival time should be confirmed for the actual address and conditions.

How management billing works

Net 30 billing is available for management accounts. Contact us to discuss the account and give the correct management company, property address and billing contact. Tell us about purchase order references or authorization details your office needs before work is arranged. The written quote comes before work begins, so the person responsible for approval can review the proposed scope.

Keep tenant contact information separate from the person authorized to approve repairs. If the initial report changes after inspection, ask for an explanation of the findings and proposed work. Do not treat a request to investigate a leak as approval for every possible replacement. Clear approval and billing instructions help your office connect the work to the correct building records without making promises about an invoice process that has not been agreed.

One point of contact for building plumbing

Use Nationwide Plumbers as a contact for plumbing repairs and the related drain, gas and heating services listed here. A toilet blockage, a leaking stack and a boiler complaint can arrive at the manager's desk together, even though they need different investigations. Describe each symptom and its location rather than grouping every report under a vague request for maintenance.

For work involving a board or managing agent, send the insurance requirements and approval process in advance. Certificates of insurance are available on request. Share building rules about access, common areas and water interruptions. A single service contact gives your team a place to discuss these needs, while the written scope identifies what is actually included in each job. Our commercial plumbing page covers work for businesses as well as multifamily buildings.

Planned maintenance for small buildings and portfolios

Our NP Care maintenance plans include Small Building, Building and Portfolio options. Review the plan information with the building's equipment and service history in hand. Ask which option suits the property and which work remains separate. A planned visit can help organize routine attention, while an active emergency still belongs with dispatch by phone.

Hydro jetting maintenance plans are also available for buildings with recurring drain issues. A useful plan starts with the line's condition and the history of backups, rather than choosing a cleaning interval without an assessment. Tell us about kitchen grease, repeated stoppages and any existing camera footage. See hydro jetting for the service. Cleaning and structural repair are different scopes, so a recurring obstruction may need further investigation.

Set up the next building visit

Nationwide Plumbers has served NYC since 1984. The licensee is Anthony Garofalo, NYC Licensed Master Plumber #2023. Our shop is at 6923 8th Avenue in Brooklyn. Office hours are Monday through Saturday, 8am to 4pm, and emergency dispatch is available 24/7. English, Spanish and French are available for service conversations.

When contacting us, send the property address, your role, a callback number and a description of the work. Include relevant inspection notices, access contacts and the person who will approve the quote. For several properties, identify each building and its immediate needs. That gives us a concrete starting point for discussing service, account arrangements and maintenance without assuming that every building in a portfolio has the same plumbing system.